Support
Last updated: September 28, 2026
Something not working, or a question about your account? Write to us and a person will read it. There is no ticket queue and no bot.
Get in touch
Email support@expenselix.com and we will reply within two business days, usually sooner.
It helps if you tell us which device and OS version you are on, whether you were signed in, and what you expected to happen. A screenshot is worth a paragraph.
From inside the app, open the More tab and tap Contact developer. Bug reports and feature ideas go to our public board, where you can see what is already reported and vote on it; anything else opens an email to us.
Restore a subscription you have paid for
Open Expenselix, go to the More tab, and tap Restore purchases. That re-checks the purchase with the App Store or Google Play and re-applies it to the account you are signed in to.
If it still does not come back, check that you are signed in to the same App Store or Google Play account that made the purchase, then write to us.
Manage or cancel your subscription
Subscriptions are billed by Apple or Google rather than by us, so they are cancelled in the store and not in the app.
On iPhone: open Settings, tap your name, then Subscriptions, then Expenselix.
On Android: open the Play Store, tap your profile picture, then Payments and subscriptions, then Subscriptions, then Expenselix.
Cancelling stops the next renewal, and you keep what you paid for until the current period ends. Deleting your account does not cancel a subscription — cancel it in the store as well.
Your data, and deleting your account
The privacy policy sets out what we collect and what we never collect.
You can delete your account and everything synced to it from inside the app at any time, or ask us to do it for you if you have already uninstalled — the delete your account page has both routes.
If you want a copy of your records before you go, Expenselix exports them to CSV from More › Data & backup › Export data.
Frequently asked questions
How do I add a new expense?
Tap the + button, enter the amount, pick a category, and tap Save.
How do I edit or delete a transaction?
Open the transaction from your list and choose Edit or Delete.
Is my financial data secure?
Your data is written to your phone first and only leaves it if you sign in, when it syncs to your account over an encrypted connection. We never sell it. The few service providers that help run Expenselix are listed in the privacy policy.
Can I restore my data?
Yes, if you signed in: everything you add syncs to your account, so signing in with the same account on another phone brings it back. If you never signed in, your data lives only on that phone.
How do I delete my data?
You can delete any transaction or account in the app, from its own page.
How do I permanently delete my data?
Open the More tab, then Personal data & privacy, and tap Delete profile and all data. Your account and everything synced with it are deleted immediately. If you never signed in, your data lives only on your phone, and deleting the app removes it.